Privacy Policy

We collect personal information only when necessary and only through lawful means. The types of information we may collect include:

• Contact information — your name, email address, phone number, and any details you provide when submitting an inquiry through our website or contacting us directly.
• Matter-related information — information you voluntarily share in the course of seeking or receiving legal services, which is subject to solicitor-client privilege and handled with the strictest confidentiality.
• Technical data — your IP address, browser type, operating system, pages visited, and the duration of your session, collected automatically through server logs and analytics tools.
• Communications— records of correspondence when you contact us by email, phone, or through our website's contact forms or AI assistant.

We do not collect sensitive personal information (such as financial account details, government identification numbers, or health information) through our website unless you voluntarily provide it as part of a specific legal matter.

We use the personal information we collect only for the purposes for which it was provided, or as reasonably necessary to operate our law practice. Specifically, we use your information to:

• Respond to your inquiries and schedule consultations
• Provide, administer, and improve our legal services to existing and prospective clients
• Comply with our professional obligations under the Law Society of Ontario Rules of Professional Conduct, including conflict-of-interest checks
• Send transactional or administrative communications related to your matter (we do not send unsolicited marketing emails)
• Analyse website usage in aggregate, anonymized form to improve our website
• Comply with applicable laws, court orders, or regulatory requirements

We will never sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences, and improve your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

• Strictly necessary cookies — essential for the website to function. They cannot be disabled without affecting site functionality.
• Analytics cookies — used to understand how visitors interact with our website (e.g., pages viewed, time spent). Data collected is aggregated and anonymized where possible.
• Functional cookies — used to remember your preferences and provide enhanced features.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect your experience on our website. Most browsers provide instructions for managing cookies in their Help section.

We work with a limited number of trusted third-party service providers to operate our website and deliver our services. These providers may process personal information on our behalf and are contractually required to protect it appropriately. They include:

• Website hosting and infrastructure — to serve and maintain our website
• Analytics providers — to understand aggregate website usage
• AI assistant technology — our website includes an AI-powered chat feature. Queries submitted to this assistant may be processed by a third-party AI provider. Please do not share confidential legal information through the chat assistant.
• Email service providers — to send and receive communications

We do not disclose your personal information to other third parties except: (a) with your explicit consent; (b) as required to provide legal services you have retained us for; (c) as required by law, court order, or professional regulatory authority; or (d) to protect the rights, property, or safety of Lamba Law, our clients, or the public.

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encrypted transmission of data over the internet (HTTPS/TLS)
• Access controls limiting who within our firm can access client information
• Use of reputable, security-focused service providers for data storage and processing
• Regular review of our security practices and technology

However, no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required under PIPEDA.

Subject to applicable law and our professional obligations, you have the right to:

• Access — request access to the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete personal information
• Withdrawal of consent — withdraw consent to our collection or use of your personal information where processing is based on consent (subject to legal and contractual restrictions)
• Complaint — lodge a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca) if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal, regulatory, and professional obligations. As a law firm regulated by the Law Society of Ontario, certain matter records must be retained for a minimum of 10 years following the conclusion of a matter.

Website analytics data is typically retained in aggregated form only. Contact inquiry records are retained for a reasonable period to follow up and for conflict-checking purposes.

When personal information is no longer required, we take reasonable steps to securely destroy, delete, or anonymize it.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.